FAQ

Q. WHAT ARE YOUR SERVICE AREAS?

A. WE OFFER DELIVERY TO THE FOLLOWING CITIES AND SURROUNDING AREAS: OAKLAND, BERKELEY, RICHMOND, EL CERRITO, SAN LEANDRO, HAYWARD, WALNUT CREEK, CONCORD, MARTINEZ AND PITTSBURGH.

Q. HOW LONG DO DELIVERIES TYPICALLY TAKE?

A. DELIVERY TIMES VARIES DEPENDING ON YOUR LOCATION AND ROAD CONDITIONS. TYPICALLY, YOU CAN EXPECT DELIVERIES TO TAKE ANYWHERE FROM 30 MINUTES UP TO 120 MINUTES IN MOST CIRCUMSTANCES.

Q. DOES YOUR PRICES INCLUDE TAX?

A. YES, OUR PRICES ARE OUT THE DOOR. WHAT YOU SEE IS WHAT YOU PAY!

Q. CAN SOMEONE ELSE ACCEPT MY ORDER FOR ME?

A. NO, STATE LAW REQUIRES THAT WE PROCESS AND FULFILL THE TRANSACTION WITH THE INDIVIDUAL THAT INITIATED THE ORDER.

Q. IS THERE A DELIVERY MINIMUM?

A. WE HAVE A REQUIRED MINIMUM ORDER AMOUNT OF $40 IN OAKLAND AND BERKELEY. OTHER CITIES MINIMUM MAY VARY.

Q. WHAT KIND OF ID IS REQUIRED?

A. YOU WILL NEED A GOVERNMENT ISSUED ID (DRIVER’S LICENSE, PASSPORT, ETC.) PROVING THAT YOU ARE OVER 21 YEARS OLD. IF YOU ARE UNDER THE AGE OF 21 BUT OVER 18 YEARS OLD, YOU WILL NEED TO PROVIDE A VALID MEDICAL RECOMMENDATION. IF YOUR ADDRESS ON YOUR ID DOES NOT MATCH THE DELIVERY ADDRESS, WE MAY ASK YOU TO SUBMIT A SELFIE PHOTO WITH YOUR ID NEXT TO YOUR FACE OR PROOF OF RESIDENCY.

Q. CAN YOU DELIVER TO MY HOTEL? I’M FROM OUT OF TOWN

A. YES, BUT WE WILL ASK YOU TO MEET OUR DRIVER IN FRONT OF THE LOBBY UPON ARRIVAL.

Q. ARE YOUR PRODUCTS LAB TESTED?

A. YES, ALL PRODUCTS IN STOCK HAVE GONE THROUGH LAB TESTING ACCORDING TO THE BUREAU OF CANNABIS CONTROLS TESTING STANDARDS. PRODUCTS ARE TESTED FOR POTENCY, PESTICIDES, HEAVY METALS, MOLDS, MYCOTOXINS AND MORE.

Q. CAN YOU TIP GREEN TEAM DRIVERS?

A. TIPS ARE NOT REQUIRED, BUT GREATLY APPRECIATED! :)